FAQ's

1. What payment methods do you accept?

We use Shopify's secure payment processing system, which accepts a variety of payment methods, including credit and debit cards, Apple Pay, Google Pay, and more. You can be confident that your payment information is always safe and secure when you shop with us. Additionally, Shopify's payments system allows us to quickly and easily process your payment and get your order on its way to you as soon as possible.

2. Do you offer free shipping?

Yes we do! If three or more items are added to your cart you will automatically qualify for free shipping.

3. How long does it take to receive my order?

Shipping typically takes 4 - 5 business days.+

4. What is your return policy?

If you have changed your mind or there is an issue with your item we happily accept returns provided it is within 30 days.

5. What condition are your secondhand games and consoles in?

We thoroughly test and clean every product we sell to ensure our customers receive the best possible experience.

6. Do you offer any warranties on your products?

All gaming consoles come with a 3 month warranty and games & accessories come with a 1 month warranty should there be any issues.

7. Do you offer any trade-in options?

Yes certainly! We welcome trade-in's for store credit

8. How can I track my order?

You will be emailed a tracking link at the time of the item being dispatched.